Contact Us
We'd love to hear from you. Whether you have a question, feedback, or need support, we're here to help.
General Inquiries
Have a question about InheriTrades, subscriptions, or how the platform works?
info@inheritrades.comFeedback & Suggestions
We'd love to hear your ideas for improving InheriTrades and making it more useful for our community.
info@inheritrades.comTechnical Support
Need help with your account, experiencing technical issues, or have questions about using features?
support@inheritrades.comSend Us a Message
Fill out the form below and we'll get back to you as soon as possible, typically within 24-48 hours.
Frequently Asked Questions
How quickly will I receive a response?
We typically respond to all inquiries within 24-48 hours during business days. For urgent technical issues, we prioritize support requests and aim to respond within a few hours.
What information should I include in my support request?
To help us assist you quickly, please include: your account email or username, a detailed description of the issue, any error messages you've seen, and screenshots if applicable. The more detail you provide, the faster we can help resolve your issue.
Can I schedule a call with the team?
For complex issues or onboarding assistance, we're happy to schedule a call. Please email us at support@inheritrades.com with your availability and we'll coordinate a time.
How do I report inappropriate content or users?
If you encounter inappropriate content, fraudulent listings, or concerning user behavior, please email support@inheritrades.com immediately with details. We take community safety seriously and will investigate all reports promptly.
Where can I find more information about how InheriTrades works?
Check out our Terms of Service for detailed information about how the platform works, including our subscription model, trade limits, and exchange process. You can also browse active booths to see examples of how members showcase their inherited items.
Our Commitment to You
At InheriTrades, we believe every inherited item carries a story and deserves to find a home where it will be cherished. We're committed to providing exceptional support and creating a community where meaningful exchanges happen with respect, transparency, and care.
Whether you're passing on treasured family heirlooms or searching for items with history and character, we're here to help you every step of the way. Thank you for being part of our mission to honor legacy while building a more sustainable future.
InheriTrades: Where Legacy Meets Sustainability